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- Customer are responsible for providing an accurate shipping address. To prevent any shipping delays, double check the receiving address is correct at checkout.
VLKY Apparel is not responsible for unfortunate events such as misplaced, lost, or stolen packages during the time of transit. under all circumstances USPS is responsible for any of all mail pieces that undergo USPS delivery services. we at VLKY Apparel will do our best to assist all customers regarding missing packages.
- All claims will be thoroughly reviewed case by case; claims may take up to 3 weeks. once USPS responds to your claim we will be able to take further proper actions to resolve this mishap. Until then, your kind patience is much appreciated as we work with USPS.
- Filing a claim does not guarantee USPS will partially or fully compensate/reimburse you for your lost/stolen package but we will do our best to assist you through the process.
- Orders are shipped to the provided shipping address listed under the customers account.
VLKY Apparel is not responsible for packages delivered to mistyped or invalid address.
- Discount Codes
- All discount codes must be entered at the time of checkout.
- For our customer's safety, our software does not allow us to manually apply discount codes or adjust any prices to orders once they are finalized and payment has been accepted.
- Only one discount code can be applied per purchase.
- Gift cards are non-refundable
- store credits are issued with a code that will be emailed to your email address associated with the order.
- All sale items are final.
- we do not accept any returns or exchange on sale items.
- Sales prices are only valid the time of sale. Sale prices will not be applied to any orders placed before or after the time of the sale.
- Discount codes can not be applied to sale items.